ScrapeJet Frequently Asked Questions

Q. How many PC’s can a single license be used on?

A. ScrapeJet allows usage on 2 PC’s owned by you, such as your Desktop and Laptop or Desktop and a VPS.

Q. Can ScrapeJet use Private Proxies with a Username and Password?

A. Yes private proxies are encouraged over free proxies and the format is IP:PORT:USER:PASS

Q. Do you have an affiliate program?

A. No at this stage we don’t however one may be opened in the future.

Q. What other payment options do you have, can i pay by Echeck?

A. At this stage we only accept payments via PayPal.com and payments by Echeck are subject to clearance before your license is activated

Q. What platforms does ScrapeJet run on?

A. It runs on XP, Vista, Windows 7, Windows 2003/3008 Server on both 32 and 64 Bit. It does NOT run natively on a Mac, however it will work under Windows emulation such as Parallels, VMWare etc on the Mac.

Q. What languages does ScrapeJet support?

A. It has full Unicode support, so it supports languages such as English, French, German, Chinese, Russian, Arabic etc. However the applications GUI is only available in English.

Q. I paid but did not receive anything?

A. PayPal offers a “Return to Merchant” link after payment, if you didn’t click this you will receive an email within a few hours with download and activation instructions.

Q. How can i transfer my license to another PC?

We have an online members area you can login to and reset your license when you change PC’s or reformat Windows.

Q. Do you allow buying and selling cheap second hand ScrapeJet licenses?

A. No, we tried in the past however most of these second hand licenses have caused problems with sellers claiming the license was hacked and attempting to get the license back after receiving the money, they also cause a huge load on support staff mediating between buyer and seller, trying to determine who the real owners of licenses are due to bad deals, terminating and re-assigning license to different details, complaints from being ripped off etc. ScrapeJet is an affordable one time purchase, and the risks and support overheads far outweigh the potential few dollar savings.

Q. Is the Microsoft .Net Framework required?

A. No it’s not, ScrapeJet is totally self contained like a portable app and it makes no changes to your PC or Registry and doesn’t need installing it just runs.

Q. Is ScrapeJet updated, and how much do updates cost?

A. Yes ScrapeJet is updated frequently, and all updates are totally free.

Q. Where can i get more info on ScrapeJet before purchasing?

A. You can see screenshots in our Gallery, watch more than a dozen videos on YouTube Here and Here or Looplines ScrapeJet FAQ website. Also you can read many reviews from around the web here.

Q. I have questions not answered here can i contact you?

A. Sure you can submit any questions using the contact form and we will be in touch typically within 12 hours.

Q. I am having problems connecting to the servers are they down?

A. The primary and backup servers are monitored by Pingdom 1 minute monitoring, below is their uptime history for the last 30 days, and here you can find more detailed reports for the Primary Server and Backup Server below.

Primary Server Secondary Server